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Last post 02-26-2010, 10:46 PM by MUZZIES. 26 replies.
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  •  02-18-2010, 8:33 PM 872385
    Fox01 Fox01 is not online. Last active: 03/24/2010, 4:34 PM
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    Total Posts: 62
    Last Post: 03-24-2010
    Member Since: 05-24-2006
    Subject: My account..
    Anyways, long story short - My account was stolen by a player known as Troy100pc long ago, actually about 2.5-3 years ago. My account was stolen and I quit because of it. I decided to go back, so I finally retrieve my info and it turns out every single one of my Cities is deleted, all of them in the 60-120 level range. I was wondering if it would be possible to recover these cities.
  •  02-18-2010, 11:46 PM 872401 in reply to 872385
    Prawny Prawny is not online. Last active: 30-07-2010, 11:12 PM
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    Banland
    Top 200 Contributor
    Total Posts: 921
    Last Post: 07-30-2010
    Member Since: 08-07-2009
    Subject: Re: My account..
    nope
    crosin:
    Ok prawny you won. I take my words back. You rock. You are OP.


  •  02-19-2010, 12:32 AM 872406 in reply to 872401
    Aloysius Aloysius is not online. Last active: 07-30-2010, 9:47 PM
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    Total Posts: 1,239
    Last Post: 07-30-2010
    Member Since: 02-04-2009
    Subject: Re: My account..

    Yes, we can recover the home cities.

    Send an email to age3support@robotentertainment.com with information.

  •  02-19-2010, 1:06 AM 872408 in reply to 872406
    Prawny Prawny is not online. Last active: 30-07-2010, 11:12 PM
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    Banland
    Top 200 Contributor
    Total Posts: 921
    Last Post: 07-30-2010
    Member Since: 08-07-2009
    Subject: Re: My account..
    really?
    crosin:
    Ok prawny you won. I take my words back. You rock. You are OP.


  •  02-19-2010, 3:33 PM 872469 in reply to 872408
    Fox01 Fox01 is not online. Last active: 03/24/2010, 4:34 PM
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    Last Post: 03-24-2010
    Member Since: 05-24-2006
    Subject: Re: My account..
    Thank you Aloy, I will do that. I really hope you guys can do this considering it was awhile back.
  •  02-19-2010, 3:56 PM 872471 in reply to 872469
    zorc17 zorc17 is not online. Last active: 07-28-2010, 9:24 PM
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    the great white north Canada
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    Total Posts: 249
    Last Post: 07-28-2010
    Member Since: 07-29-2009
    Subject: Re: My account..
    wow 2 or 3 years ago thats alot of point trading time i bet that troy dude has like 10000 wins and u got like  10000 loss's rofl
    Zorc17

    the great white north is snowing today
    Leader of ~WÅR~

    Ranks :
    nilla: lvl 16
    TWC: lvl 20 Treaty: lvl 18
    TAD: lvl 16 Treaty: lvl 21
  •  02-19-2010, 4:22 PM 872476 in reply to 872471
    Fox01 Fox01 is not online. Last active: 03/24/2010, 4:34 PM
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    Total Posts: 62
    Last Post: 03-24-2010
    Member Since: 05-24-2006
    Subject: Re: My account..
    Apparently he stopped logging on in 2009, he had several awards last I saw him.
  •  02-19-2010, 9:52 PM 872502 in reply to 872406
    Musketeer925 Musketeer925 is not online. Last active: 07-31-2010, 11:41 AM
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    Troy, Gog Magog Hills
    Top 200 Contributor
    Total Posts: 837
    Last Post: 07-31-2010
    Member Since: 05-18-2009
    Subject: Re: My account..
    Aloysius:

    Yes, we can recover the home cities.

    Send an email to age3support@robotentertainment.com with information.

    :O I didn't know you could do that!

    --Gatling Wars--M925 Studios--Consulate Wars--
  •  02-19-2010, 10:59 PM 872513 in reply to 872406
    MUZZIES MUZZIES is not online. Last active: 07-30-2010, 11:48 PM
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    On my computer in the far north Canada in an igloo
    Top 150 Contributor
    Total Posts: 1,309
    Last Post: 07-30-2010
    Member Since: 10-14-2009
    Subject: Re: My account..
    Aloysius:

    Yes, we can recover the home cities.

    Send an email to age3support@robotentertainment.com with information.

    well that would have been helpful in the passed 

    MUZZIES = 1530
    MUZZ1ES = 140
    WTF ALoysius = 4
    MUZZIES The 5TH = 139
    DONT BELIVE IN OP = 225

    And this one (#4) XxX_Rage_XxX(MUZZIES)


    MUZZIES Rule: Always make your opponent think you know more than you really know
  •  02-20-2010, 10:08 AM 872549 in reply to 872513
    Fox01 Fox01 is not online. Last active: 03/24/2010, 4:34 PM
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    Last Post: 03-24-2010
    Member Since: 05-24-2006
    Subject: Re: My account..
    Hmm, bump. I still haven't received an email back.
  •  02-21-2010, 10:19 PM 872753 in reply to 872549
    MUZZIES MUZZIES is not online. Last active: 07-30-2010, 11:48 PM
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    On my computer in the far north Canada in an igloo
    Top 150 Contributor
    Total Posts: 1,309
    Last Post: 07-30-2010
    Member Since: 10-14-2009
    Subject: Re: My account..
    try using a dif email address, and only send one email at a time, until they reply
    MUZZIES = 1530
    MUZZ1ES = 140
    WTF ALoysius = 4
    MUZZIES The 5TH = 139
    DONT BELIVE IN OP = 225

    And this one (#4) XxX_Rage_XxX(MUZZIES)


    MUZZIES Rule: Always make your opponent think you know more than you really know
  •  02-24-2010, 9:49 PM 873346 in reply to 872385
    Fox01 Fox01 is not online. Last active: 03/24/2010, 4:34 PM
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    Total Posts: 62
    Last Post: 03-24-2010
    Member Since: 05-24-2006
    Subject: Re: My account..

    Its been a week since I contacted you guys through email, I've seen two emails on two different email addresses. I've tried it all. No reply as of yet nor have my Home cities been fixed. As a veteran player I am extremely disappointed and I plan on reminding my entire family about my terrible experience with Robot Entertainment.

     

    As a CSR rep myself for a Cell Phone company, chances are, we have less workers than you do, but all emails/phone calls are replied to that day.. What terrible customer support.

  •  02-24-2010, 9:54 PM 873347 in reply to 873346
    Aloysius Aloysius is not online. Last active: 07-30-2010, 9:47 PM
    Moderator
    Top 150 Contributor
    ES Moderator
    Total Posts: 1,239
    Last Post: 07-30-2010
    Member Since: 02-04-2009
    Subject: Re: My account..

    Did you get an auto-reply to your emails?

    If you did not, we did not receive your emails.

    Make sure you're emailing age3support@robotentertainment.com with your username, product Id and what the situation is.

  •  02-24-2010, 10:45 PM 873357 in reply to 873347
    MUZZIES MUZZIES is not online. Last active: 07-30-2010, 11:48 PM
    Member
    On my computer in the far north Canada in an igloo
    Top 150 Contributor
    Total Posts: 1,309
    Last Post: 07-30-2010
    Member Since: 10-14-2009
    Subject: Re: My account..
    Does RE maybe have a problem with there email? lately everyone has been asying they dont get responses
    MUZZIES = 1530
    MUZZ1ES = 140
    WTF ALoysius = 4
    MUZZIES The 5TH = 139
    DONT BELIVE IN OP = 225

    And this one (#4) XxX_Rage_XxX(MUZZIES)


    MUZZIES Rule: Always make your opponent think you know more than you really know
  •  02-25-2010, 5:26 PM 873514 in reply to 873357
    Fox01 Fox01 is not online. Last active: 03/24/2010, 4:34 PM
    Member
    Not Ranked
    Total Posts: 62
    Last Post: 03-24-2010
    Member Since: 05-24-2006
    Subject: Re: My account..
    I just sent another email, I am not receiving any sort of automated response back.
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