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Last post 06-09-2012, 9:07 AM by musketeer925. 162 replies.
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  •  04-07-2007, 1:40 PM 466092 in reply to 465743
    pinkman_45 pinkman_45 is not online. Last active: 04/08/2007, 10:35 AM
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    Subject: Information on 'ESO does not support your game version' error
    i tryed it but it didnt work. can u explain again. plz
  •  04-07-2007, 3:05 PM 466190 in reply to 465743
    Monox Monox is not online. Last active: 04/23/2007, 9:40 PM
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    Subject: Information on 'ESO does not support your game version' error
    Brody!!! You are a genius!!! Awesome!!! It realy worked. Now I was thinking about the first time it happends to me and was when I deleted my windows user passcode (I don't know why that affected the game). I set it again as you said and I have access to my account now. I don't have any idea of the origin of this error, but now that we know the reason ES should work hard to fix it quickly. Thanks again bro!
  •  04-07-2007, 5:42 PM 466369 in reply to 466190
    oliverleowner oliverleowner is not online. Last active: 10/06/2008, 6:52 PM
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    Subject: Information on 'ESO does not support your game version' error
    1. Are you getting -2147467260 as the error code? If not, what is the value?
    Nope, I'm getting -2147467259
    2. Is there a long delay before this error message pops up? If so, can you time it and let us know how long it is?
    Around 5-20 seconds, it varies.
    3. Does this happen A) Consistently B) at certain times of the day C) randomly but frequently D) randomly, but seldom?
    It just started happening when I tried to log on this morning.
    4. How long has it been happening for you?
    Just about 30 mins ago when I tried to log on.
    5. Has it been happening in Age 3, the WarChiefs, or both?
    The WarChiefs.
    6. Are you up to date with the latest patches?
    Yes
    7. Try adding this line to your user.cfg file (in My Documents\My Games\Age of Empires 3\Startup:
    ESORequestResponseTimeout=300000
    Then re-launch the game and try again. Did this allow you to connect? If not, did the delay before the error message pops up increase in length?
    No, No
    8. What internet provider are you using, and in which country?
    Unwired broadband, Australia.
    [Edited on 4/7/2007]
  •  04-07-2007, 10:06 PM 466625 in reply to 466369
    Brody Brody is not online. Last active: 04/15/2007, 12:03 PM
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    Subject: Information on 'ESO does not support your game version' error
    umm pinkman I dont think I can explain it any other way.Maybe somone else could explain it to you.

    and oliver read my post follow instructions and you will be able to play.


    yeah I reckon its really wierd how you can change your windows account and it ***** up the game, then you just reset it that way and it works. got me stumped maybe the ES guys and microsoft will work it out. Im just glad it works for everyone.
  •  04-08-2007, 1:07 AM 466702 in reply to 466625
    oliverleowner oliverleowner is not online. Last active: 10/06/2008, 6:52 PM
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    Subject: Information on 'ESO does not support your game version' error
    I have not change a password in the last month, and it only stopped working this morning. Also, I am running Vista, so nothing XP related will help.
  •  04-08-2007, 10:35 AM 466903 in reply to 466702
    pinkman_45 pinkman_45 is not online. Last active: 04/08/2007, 10:35 AM
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    Subject: Information on 'ESO does not support your game version' error
    hey guys again, oo yea i figured it out. all u do is start a new windows account.
  •  04-08-2007, 10:58 AM 466917 in reply to 466903
    Brody Brody is not online. Last active: 04/15/2007, 12:03 PM
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    Subject: Information on 'ESO does not support your game version' error
    no no no pinkman all u need to do is change the password.
    Vista I have no idea how that works or what the problem could be, the only thing I reckon you could do is have a look through the support website http://support.microsoft.com/ph/11732 (Windows Vista Help Site) and then if you cant find anything contact them although from my experience phone supports are absolutely useless. http://support.microsoft.com/ph/9973 (AoEIII Help Site)
  •  04-08-2007, 8:26 PM 467363 in reply to 448758
    pipilwarrior pipilwarrior is not online. Last active: 07/01/2013, 8:16 AM
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    Subject: Information on 'ESO does not support your game version' error
    Yes, I have that problem for both games. I unistall the game but when I installed again. I could not do it. I got the message saying: "Error-1603 Fatal Error during installation. Consult windows installer help (Msi.chm) orMSDN for more information.....Would you help to fix this problem??? THANKS.
  •  04-08-2007, 10:32 PM 467418 in reply to 467363
    Brody Brody is not online. Last active: 04/15/2007, 12:03 PM
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    Subject: Information on 'ESO does not support your game version' error
    Im pretty sure mine said the same thing as i first launched the game after installing, but it still worked, just try to do it again if it didnt work.
  •  04-09-2007, 11:31 AM 467748 in reply to 467418
    ES_Particle ES_Particle is not online. Last active: 12/18/2007, 4:09 PM
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    Subject: Information on 'ESO does not support your game version' error
    Thanks, Brody! We do believe that we have a fix in the code for this problem (it is in test right now), but it won't be out until the next patch is released. This work around that you found will really help the users experiencing this problem out in the meantime. I'll make sure the moderators know about it and that it gets into the FAQ.

    The hardest part in fixing this has been our inability to reproduce the problem on our own computers. That's why all of the user feedback in this thread has been so important (and helpful). If anyone knows how to cause the problem to happen, that would help our testing out as well.
  •  04-10-2007, 3:46 AM 468381 in reply to 467748
    Brody Brody is not online. Last active: 04/15/2007, 12:03 PM
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    Subject: Information on 'ESO does not support your game version' error
    Well I think most of the people are on Windows XP that have had the problem and I know I changed my password for My account which is Admin and that was around the same time that the game stopped working all of a sudden. After uninstalling and reinstalling the game and nothing happened I came her and saw that people could play on other peoples users so I just changed the password that way because it resets all the account and it worked. so it has to be something to do with windows, but other then that im not very techy person so just know what I did.
  •  04-11-2007, 10:03 PM 470001 in reply to 448758
    XTS XTS is not online. Last active: 04/11/2007, 9:55 PM
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    Subject: Information on 'ESO does not support your game version' error
    1. No im getting - 2147467259
    2. Short delay about three seconds
    3. Always
    4. Since i got my new mother board and my new CPU that was about two days a go.
    5. Only attempted Warchiefs.
    6. Yes i belive so.
    7. I havent tried.
    8. Im useing xtra, in New Zealand.

    How recently has this probem occured and how soon ahould it be resolved.
  •  04-12-2007, 8:05 AM 470226 in reply to 468381
    knightmadz knightmadz is not online. Last active: 09/07/2007, 10:54 AM
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    Subject: Information on 'ESO does not support your game version' error
    brody what do we do if we forgot our old password.?

    eso game error should be fixed!
  •  04-12-2007, 11:15 PM 470909 in reply to 470226
    XTS XTS is not online. Last active: 04/11/2007, 9:55 PM
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    Subject: Information on 'ESO does not support your game version' error
    Brody, i would personly like to thank you for finding a solution to my problem as it worked for me and i can now play thanks alot man your a legend.
  •  04-13-2007, 2:17 AM 470946 in reply to 470226
    Brody Brody is not online. Last active: 04/15/2007, 12:03 PM
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    Subject: Information on 'ESO does not support your game version' error

    Just try putting in a new password but do it the way I posted as it resets your account.
    If it doesnt work im not sure what you can do except try and work out what your old password was, or wait for the patch that ES should hopefully bringing out soon to resolve this problem altogether.
    Posted by: knightmadz
    brody what do we do if we forgot our old password.?
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