AOE3 Forums

you are very wrong there, if innocent people are getting banned for no reason there is a case, its because of buying the game an then getting it taking away from you without a proven reason, so yeah it can be a lawsuit and this is why 1 member contacted microsoft and got a new game sent to him because they KNOW how the law works and there is money in everything ESPECIALLY online games!

Warforce:

you are very wrong there, if innocent people are getting banned for no reason there is a case, its because of buying the game an then getting it taking away from you without a proven reason, so yeah it can be a lawsuit and this is why 1 member contacted microsoft and got a new game sent to him because they KNOW how the law works and there is money in everything ESPECIALLY online games!

As I have posted before read the Online Gaming Policy. It's on the bottom of every page.

I don't remember seeing AOE 3 advertised as an Online game Only. So they have stolen nothing. Read the policy.

"Microsoft retains the right to decline service to any user who violates the ESO Terms of Use, or to discontinue ESO at any time without notice and without obligation to any user."

I am not a lawyer. Whoever wrote the policy was an employee of MS, who was paid to protect MSFT. That said there could be an argument if there is an over riding obilgation implied by any contract. For example can a policy be arbitrary? 'We think you have been bad so we will ban you and we don't have to tell why we think you are bad.' The implication is that the policy is subjective. In contract law there might be an onus on both parties to be fair; not to be arbitrary.

Is it acceptable to ban innocent people knowing that we get all of the baddies? The good for most outweighs the good for the individual. (I think Spock said it better.) Is the contract between the community of owners or is it between the online service each individual player? Perhaps the counter argument is that although we had collateral damage we got the terrorist, so legally we are OK. Did Mr. Choo write the policy statement? Basic principle: just because a lawyer has provided a written opinion does not make that opinion correct.

 An interesting strategy is to lump oos, double deckers, and map hackers as one group. This is called guilt by association. The case against an account hacker will be much easier to defend than an oos. However, by lumping in the same group people can say: "This is what one of the banned people did, he was a double decker. We have screen shots. Why are people complaining."

By concentrating on the egregious activity, were evidence is clear, it distracts people from discussing less clear cut transgressions.

Another interesting thought is that the company may have identified a problem but does not know how to handle it.  Sync errors are annoying. Is this a problem of cheaters or is it a problem of faulty software. By making a big deal about going after the cheaters, the company is avoiding dealing with the real issue. Is is a 'white hat' protecting the innocent; without have to deal with a difficult problem which is causing lots of complaints and may not have a solution.

Maybe not a legal obligation but there is a benefit to any company to be fair and reasonable. This is called good customer relations.

 

sinistre:

I am not a lawyer. Whoever wrote the policy was an employee of MS, who was paid to protect MSFT. That said there could be an argument if there is an over riding obilgation implied by any contract. For example can a policy be arbitrary? 'We think you have been bad so we will ban you and we don't have to tell why we think you are bad.' The implication is that the policy is subjective. In contract law there might be an onus on both parties to be fair; not to be arbitrary.

Is it acceptable to ban innocent people knowing that we get all of the baddies? The good for most outweighs the good for the individual. (I think Spock said it better.) Is the contract between the community of owners or is it between the online service each individual player? Perhaps the counter argument is that although we had collateral damage we got the terrorist, so legally we are OK. Did Mr. Choo write the policy statement? Basic principle: just because a lawyer has provided a written opinion does not make that opinion correct.

 An interesting strategy is to lump oos, double deckers, and map hackers as one group. This is called guilt by association. The case against an account hacker will be much easier to defend than an oos. However, by lumping in the same group people can say: "This is what one of the banned people did, he was a double decker. We have screen shots. Why are people complaining."

By concentrating on the egregious activity, were evidence is clear, it distracts people from discussing less clear cut transgressions.

Another interesting thought is that the company may have identified a problem but does not know how to handle it.  Sync errors are annoying. Is this a problem of cheaters or is it a problem of faulty software. By making a big deal about going after the cheaters, the company is avoiding dealing with the real issue. Is is a 'white hat' protecting the innocent; without have to deal with a difficult problem which is causing lots of complaints and may not have a solution.

Maybe not a legal obligation but there is a benefit to any company to be fair and reasonable. This is called good customer relations.

 

I am sure if you email RE who looks after ESO they will look at all claims. If they are wrong I'm sure they will lift the ban.

The problem is that I see so many people cry wolf. “I have not cheated on this account but I did on my last one/or other accounts” Why am I band on this account? “I did it like a year ago but not since”.

Have you seen how many people use the cheat map hack and OOS? Go look in that forum. I could not believe how many there are it is an utter disgrace. In fact they should play against each other if the idea of the game is to see who can use the best cheat.

Wow, I thought everyone said that eso does no ban anymore. I just had 4 accounts banned for no reason. Even the ones I don’t ever use wtf? Im guessing they banned me for hacking.

Aloysius:

Unfortunately, repeat offenders are usually banned for life from using something.  Which you are, from ESO.  If you make a new account, it will be permanently banned.

So if you have not repeat offended you could get the ban lifted email RE with accurate info and if you can evidence.

sinistre:

I am not a lawyer. Whoever wrote the policy was an employee of MS, who was paid to protect MSFT. That said there could be an argument if there is an over riding obilgation implied by any contract. For example can a policy be arbitrary? 'We think you have been bad so we will ban you and we don't have to tell why we think you are bad.' The implication is that the policy is subjective. In contract law there might be an onus on both parties to be fair; not to be arbitrary.

Is it acceptable to ban innocent people knowing that we get all of the baddies? The good for most outweighs the good for the individual. (I think Spock said it better.) Is the contract between the community of owners or is it between the online service each individual player? Perhaps the counter argument is that although we had collateral damage we got the terrorist, so legally we are OK. Did Mr. Choo write the policy statement? Basic principle: just because a lawyer has provided a written opinion does not make that opinion correct.

 An interesting strategy is to lump oos, double deckers, and map hackers as one group. This is called guilt by association. The case against an account hacker will be much easier to defend than an oos. However, by lumping in the same group people can say: "This is what one of the banned people did, he was a double decker. We have screen shots. Why are people complaining."

By concentrating on the egregious activity, were evidence is clear, it distracts people from discussing less clear cut transgressions.

Another interesting thought is that the company may have identified a problem but does not know how to handle it.  Sync errors are annoying. Is this a problem of cheaters or is it a problem of faulty software. By making a big deal about going after the cheaters, the company is avoiding dealing with the real issue. Is is a 'white hat' protecting the innocent; without have to deal with a difficult problem which is causing lots of complaints and may not have a solution.

Maybe not a legal obligation but there is a benefit to any company to be fair and reasonable. This is called good customer relations.

 

WOW! well said!!! you make many interesting points.

After talking to RE yesterday...it is apparent that they do not recognize a problem with their DATA. wally explained that my account has Map Hacking incidents on it. WOW! I don't even know how to do that...where to find the so-called forums for cheaters...nothing. So I went on to explain that there my be other "clues" or indicators" to provdie insight into an account that is cheating. One clue or indicator in a "crime" is motive....what is the motive here? There is no motive for me to cheat. I play the game for fun...my ranking is the same as I tarted...Master SGT...i don't care if I go up or not....I look to play for a good game...a challenge....

After explaining this to Wally...he agreed and believed that I don't fit the profile of a cheater...but the account is "spoiled". We both agreed its frustrating.

What i did not discuss with him was that maybe the "tool" for collecting this data is not accurate. It has my account map hacking....i can 100% say...NO WAY!  So to me its 100% their "tool" is not accuarte in my opinion.

 OOSing we have been victims of....and this is where maybe the they have half truths or false positives. The OOSing gets recorded by their "tool" and then they analyize the data and see who was involved. Occurances or instances get recorded for the accounts involved.

 Here is my opinion on that....Players with a high number of games 2000+ will have a higher number of occurances (naturally?). stands to logic...no? So if they go by raw occurances then even honest players (victims) will have been identified by this tool. What if they were to go by % of games played. i.e. player A has 2000 games and 35 incidents of OOS.....vs. player B who has 200 games and 20 incidents of OOS....player A has 1.75% ...where as player B has 10%....

Another data point should be the time frame of the OOSing....is the  total over the last 4 years? or did the OSSing just start recently. In other words if you put it on a graph is it a slow curve or steady line or is there a SPIKE......spike would suggest that the person recently learned of cheats....the curve or steady line would suggest a systemic problem...

 

just some thoughts.....I hope RE reads these posts and says "maybe we need to reevaluate...or take a second look....."

this is true ive played 3000 games and never cheated i wouldnt know how or need too, im just a 1st lt rank and play for fun there is 100% no way of me cheating too the funny thing is there is alot saying the same thing and i believe them now cause of me being completely innocent

how do you email RE? who is it wats it stand for?

I don't have time to read all the comments, all I know is that a guy hacked the ESO site, which is connected with ESO where we play. ESO/Robot Entertainment found the hacker, but the idiots banned all IP adresses close to the hacker's adress.

So you just have to thank the stupid moderators and guys who workes on ESO/R.E.

Hopefully you'll be back online soon, send some emails.  For those who's wondering y I know, one of my friends has helped ESO/R.E. with other problems be4 so he'll get informed every time.

GL

thx da_crusher for the information they have to fix this problem it is so wrong and i can vouch for players like scopz_recon and kixx, and even kixx we dont like eachother at ALL but he is not a cheat i can tell you all now

so everybody that is innocent of this plz keep emailing

I find it amusing that it is all the noobs who are complaining about RE and how "dumb"they are, and the more experienced posters are actually siding with RE's decision regardless of differences.

stupid noobs (not all 100 percent of them tho)....

 

XpLoDe_RcF:

I found the site after this post. I can’t believe how many people are posting in that forum. Aloysius RE I hope you find and ban them all.

Just wondering now how many games I’ve been map hacked.

RE does know about it

XpLoDe_RcF:

I don't remember seeing AOE 3 advertised as an Online game Only. So they have stolen nothing. Read the policy.

"Microsoft retains the right to decline service to any user who violates the ESO Terms of Use, or to discontinue ESO at any time without notice and without obligation to any user."

exactly. every day, they could turn off the ESO servers and stop support, it would be legal.

but they won't though, which is a good thing

President_James:

I find it amusing that it is all the noobs who are complaining about RE and how "dumb"they are, and the more experienced posters are actually siding with RE's decision regardless of differences.

stupid noobs (not all 100 percent of them tho)....

speak for yourself

imo RE is doing a terrible, terrible job.

gs:

President_James:

I find it amusing that it is all the noobs who are complaining about RE and how "dumb"they are, and the more experienced posters are actually siding with RE's decision regardless of differences.

stupid noobs (not all 100 percent of them tho)....

speak for yourself

imo RE is doing a terrible, terrible job.

I wouldnt be so quick to judge Robot either. Lets not forget it was just under a month ago when we had two posters claiming unfair bans. It later transpired after begging for proof that Aloysius posted the evidence and it was revealed that there was infact good cause for the bans.

i know ~5 people that are banned of whom i am sure never cheated.

Hi everyone.

I've been lurking this site for a long time- as with other Age games. Never felt the need to join a community since I don't play multiplayer. 

However, I saw this thread and I joined this site. and I'm kinda shocked. I can't believe people are cheating and most people think nothing of it. Kinda sad. I mean, if your a great player you don't need to cheat or use hacks. The best players imo are the ones who can do it all with their own heads. but whatever. boys must be boys, musn't they, just have to be the "best".

 Happy gaming y'all! 

Edit: also, why are all the avatars on this site male? lol.

they aren't all male...

and this thread is not about cheating, it's about people getting banned while they didn't cheat.