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Last post 11-26-2013, 7:06 AM by Dcdonnie. 7 replies.
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  •  09-27-2012, 7:17 PM 969322
    Ryz0n Ryz0n is not online. Last active: 01-19-2014, 12:36 PM
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    Redmond, WA
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    MGS
    Total Posts: 1,711
    Last Post: 01-19-2014
    Member Since: 12-20-2010
    Subject: Age of Empires III – Support Ticketing System:

    Have you had some issue with your game or account you’ve been unable to resolve with the ESO account manager or forums?  In order to improve customer support, the Age of Empires franchise is shifting to a new ticketing system!  This will allow me to resolve your issues more quickly; and better keep track of ongoing concerns as they arise. Simply click “Support Ticket” on the left navigation bar to get started!

     

    If you’re looking to make changes to your ESO account, please continue utilize the ESO account tool on the right.

     

    Although you may still see references to Age3support@microsoft.com on the game and site, this ticket system will be replacing email support for account assistance, installation help, or abuse reports. Inquiries to that email will receive a redirect to the new ticket system.

    If you have any questions, post below – or give me a shout on twitter. (@RChaply)

     

    Happy Gaming

    -Ryz0n 

  •  10-06-2012, 5:04 PM 970129 in reply to 969322
    Milky__ Milky__ is not online. Last active: Tue, Dec 17 2013, 7:26 PM
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    NZ
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    Total Posts: 4,974
    Last Post: 12-17-2013
    Member Since: 08-19-2009
    Subject: Re: Age of Empires III – Support Ticketing System:
    This looks great! Hopefully this means no more posts about people waiting for support.
  •  06-16-2013, 1:47 PM 991878 in reply to 969322
    emmett_ht emmett_ht is not online. Last active: 06-18-2013, 5:17 PM
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    Last Post: 06-18-2013
    Member Since: 06-16-2013
    Subject: Re: Age of Empires III – Support Ticketing System:
    Hi, I need support!  I cannot see "support ticket" on the left navigation bar.  I see a picture of a character and "active" and a list of 10 different threads.  No support ticket.  I'm so inexperienced I can't find my way to the help desk!
  •  06-16-2013, 2:02 PM 991879 in reply to 991878
    CuCkO0 CuCkO0 is not online. Last active: 04-23-2014, 7:30 PM
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    Last Post: 04-23-2014
    Member Since: 11-14-2012
    Subject: Re: Age of Empires III – Support Ticketing System:

    My Chinese Guide!

    RIP Age Comm - I never liked it here.
  •  06-16-2013, 2:30 PM 991881 in reply to 970129
    gibson gibson is not online. Last active: 04-24-2014, 5:34 PM
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    Tennessee
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    Total Posts: 3,615
    Last Post: 04-24-2014
    Member Since: 11-03-2009
    Subject: Re: Age of Empires III – Support Ticketing System:
    Milky__:
    This looks great! Hopefully this means no more posts about people waiting for support.
    lol looking back on how wrong this was
  •  07-28-2013, 10:59 PM 998864 in reply to 969322
    aldobc2 aldobc2 is not online. Last active: 07-28-2014, 8:15 PM
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    Total Posts: 10
    Last Post: 07-28-2014
    Member Since: 07-26-2013
    Subject: Re: Age of Empires III – Support Ticketing System:
    Hi Ryz0n, yesterday I was playing Age Of Empires 3 online with a friend, so we finished  and everything, but when we quit automatically it appear a message to us saying: ''You lost connection with eso server''. So we tried to login again but our password says its wrong, when its right. We click on ''forgot password'' and secret question says: ''ala?'', so we can't login. It will be so unfair we lost our account. I hope you have a solution for this:) Thank You For Your Time You Waste Reading This.
  •  11-25-2013, 11:14 PM 1015193 in reply to 998864
    Crown123 Crown123 is not online. Last active: 12-12-2013, 1:21 AM
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    Last Post: 12-12-2013
    Member Since: 11-26-2013
    Subject: Re: Age of Empires III – Support Ticketing System:

    Simply click “Support Ticket” on the left navigation bar to get started!

    ___________________________________________

    ********* SABer *****


    i leather jacket i leather jacket
    ged http://www.pass4sure.com/CCNP-study-guide.html

  •  11-26-2013, 7:06 AM 1015214 in reply to 1015193
    Dcdonnie Dcdonnie is not online. Last active: 12/13/2013, 9:41 AM
    Member
    Indianapolis, IN USA
    Top 200 Contributor
    Total Posts: 1,000
    Last Post: 12-13-2013
    Member Since: 01-03-2007
    Subject: Re: Age of Empires III – Support Ticketing System:
    Yes sorry it took us 4 months to respond but if you are still checking this thread daily..  go ahead and click it.


    ESO: Douche_bag, dcdonnie, MISTA_MURDA,Toxcityco1,2,3,6 etc.
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