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Subject:
Re: Complain to Microsoft about RE customer service
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DId you call them or mail?
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Subject:
Re: Complain to Microsoft about RE customer service
 k9mpssg:
a member with 4 posts complaining. wow.
 Ofb Terminator0:
One time, I had a dream where my hair was made of cotton candy. That dream convinced me to quit using drugs.
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Subject:
Re: Complain to Microsoft about RE customer service
both! I called and emailed.
As for my 4 posts....what does posting here have to do with customer service. I am the customer. Why does the number of posts I write give my complaint more or less validity?
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Subject:
Re: Complain to Microsoft about RE customer service
President_James: k9mpssg:
a member with 4 posts complaining. wow.
seen it, someone on another forum bout another game got pissed off and cussed the entire community out for not helping him...and that's 5 mins after he put up the help thread enough is enough indeed, but to the impatient ppl that is
EW_Kingston: I'm going to take ss and report u for putting up more than 4 layers of walls on purpose, they create lag
fail...
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Subject:
Re: Complain to Microsoft about RE customer service
k9mpssg: both! I called and emailed.
As for my 4 posts....what does posting here have to do with customer service. I am the customer. Why does the number of posts I write give my complaint more or less validity?
it may sound stupid to you, but basically people with abundant numbers of posts begin to understand the ways of our lovely forum here. I have yet to see any serious complaints about RE here on this site from higher post count individuals. furthermore, u sound like an american. ESO said it best:
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BY
USING THE SOFTWARE, YOU ACCEPT THESE TERMS.
IF YOU DO NOT ACCEPT THEM, DO NOT USE THE SOFTWARE. INSTEAD, RETURN IT TO THE RETAILER FOR A
REFUND OR CREDIT. IF YOU CANNOT OBTAIN A
REFUND THERE, CONTACT MICROSOFT AT (800) MICROSOFT, OR THE MICROSOFT AFFILIATE
SERVING YOUR COUNTRY (SEE WWW.MICROSOFT.COM/WORLDWIDE), FOR INFORMATION ABOUT
MICROSOFT’S REFUND POLICIES.
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MULTIPLAYER
PLAY. This software contains features
that allow you to play the software with other players over a network or the
Internet (“Multiplayer Play”). By using
such features or otherwise engaging in Multiplayer Play, you agree that
Microsoft or its agents may generate, store and transmit certain information
that identifies your computer to other computers for purposes of Multiplayer
Play. You also agree that the software
may continue to generate, store and transmit such game information as necessary
while engaged in Multiplayer Play. You
agree that Multiplayer Play is not supervised or otherwise under the control of
Microsoft or its agents. You acknowledge
and agree that Microsoft and its agents have no control over or responsibility
for your experience while engaged in Multiplayer Play, or any content or other
information or data you may create, encounter or receive, including chat, while
you are engaged in Multiplayer Play. You
acknowledge and agree that Multiplayer Play may not be consistently available
or operate error free, and that Multiplayer Play may be discontinued by
Microsoft or its agents at any time without notice to you. furthermore, as the company that released this game - namely Ensemble Studios - has been shut down, there is no sort of "customer service" owed to you. If you don't like the laws, as mentioned earlier in my post, then LEAVE THE GAME. It won't be a big loss for our community. in fact, I might celebrate it, you whiner.![[|-)]](http://forum.agecommunity.com/emoticons/emotion-20.gif)
Ofb Terminator0:
One time, I had a dream where my hair was made of cotton candy. That dream convinced me to quit using drugs.
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Subject:
Re: Complain to Microsoft about RE customer service
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I apologize for the triple post - i had a problem with my post and I goofed. I can't figure out how to delete the posts - I hope RE takes care of that for me (preferably not by banning lol...)
Ofb Terminator0:
One time, I had a dream where my hair was made of cotton candy. That dream convinced me to quit using drugs.
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Subject:
Re: Complain to Microsoft about RE customer service
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Ofb Terminator0:
One time, I had a dream where my hair was made of cotton candy. That dream convinced me to quit using drugs.
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Subject:
Re: Complain to Microsoft about RE customer service
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Uh, maybe you should edit out two of those three identical posts and also check all subsequent posts for incompatible formatting information. If you are using a word processor to format your posts put it into text mode and then use paste special to remove formatting information that just pastes as gibberish here.
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Subject:
Re: Complain to Microsoft about RE customer service
"furthermore, as the company that released this game - namely Ensemble Studios - has been shut down, there is no sort of "customer service" owed to you. If you don't like the laws, as mentioned earlier in my post, then LEAVE THE GAME. It won't be a big loss for our community."
and
"ESO said it best: (posts policy here)"
wow...you are dumb. In one sentence you say ESO is shut down so we are not owed customer service...but we must still be subject to the ESO policy you posted. Which argument is it? please pick one...
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Subject:
Re: Complain to Microsoft about RE customer service
What problem are you having?
every passing moment is a chance to turn it all around.
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Subject:
Re: Complain to Microsoft about RE customer service
i cant believe the arrogance from president_james what has how many posts got to do with this? and what has being american got to do with this???
we have been wronged by an unjust banning we are all innocent! the mistake has been made by the RE moderator and we aint goin to stand for it, we all payed good money to PLAY ONLINE which is an was advertized by microsoft and THEY WILL LISTEN BECAUSE WE ARE THERE BUSINESS!!!
there will be some rearranging at robot entertainment because you cant ban people from playing when they have done nothing wrong!
i cant believe the arrogance of some people!
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Subject:
Re: Complain to Microsoft about RE customer service
k9mpssg: "furthermore, as the company that released this game - namely Ensemble Studios - has been shut down, there is no sort of "customer service" owed to you. If you don't like the laws, as mentioned earlier in my post, then LEAVE THE GAME. It won't be a big loss for our community."
and
"ESO said it best: (posts policy here)"
wow...you are dumb. In one sentence you say ESO is shut down so we are not owed customer service...but we must still be subject to the ESO policy you posted. Which argument is it? please pick one...
basically, what is being said is that RE does not owe customer service by mandate, but you as the consumer are required to obey the rules for online play.
they can do unfair things but without being overly concerned about your response (they've likely sold most of the copies they can of the game already, so sales are not a terrible concern in theory.) and all rules ESO stated still apply, in spite of ESO not owning the company anymore. Since RE is worked on by former ESO employers, the rules ought be expected to remain the same, and they clearly seem to have remained the same, with the bannings due to "unfair exploits and cheating", etc.
Ofb Terminator0:
One time, I had a dream where my hair was made of cotton candy. That dream convinced me to quit using drugs.
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Subject:
Re: Complain to Microsoft about RE customer service
Warforce: i cant believe the arrogance from president_james what has how many posts got to do with this? and what has being american got to do with this???
we have been wronged by an unjust banning we are all innocent! the mistake has been made by the RE moderator and we aint goin to stand for it, we all payed good money to PLAY ONLINE which is an was advertized by microsoft and THEY WILL LISTEN BECAUSE WE ARE THERE BUSINESS!!!
there will be some rearranging at robot entertainment because you cant ban people from playing when they have done nothing wrong!
i cant believe the arrogance of some people!
you are not going to stand for it. If I get banned unfairly, I will be perfectly fine with that, because the EULA stipulated that ESO can terminate your account at any time. Stuff happens, and I'm not going to be a nagging person to the management.
since you are in fact American, you are fulfilling an unfortunate stereotype that Americans think they deserve everything, such as "Customer service". No offense intended with that statement, as I myself am also American, and aware of worldwide stereotypes of my fellow countrymen. and please, stop making something minor like bannings out to be the next Federal Murder Trial - you are getting too emotional about this. and one last time, READ THE FREAKIN' EULA!!! what you are saying contradicts what is stipulated in the EULA. Rules are rules, and if you can't abide by them, don't complain, and don't play the game.
Ofb Terminator0:
One time, I had a dream where my hair was made of cotton candy. That dream convinced me to quit using drugs.
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Subject:
Re: Complain to Microsoft about RE customer service
Metis: Uh, maybe you should edit out two of those three identical posts and also check all subsequent posts for incompatible formatting information. If you are using a word processor to format your posts put it into text mode and then use paste special to remove formatting information that just pastes as gibberish here.
thanks for the tip about formatting info, I was a little confused with that one.
Ofb Terminator0:
One time, I had a dream where my hair was made of cotton candy. That dream convinced me to quit using drugs.
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