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Last post 07-22-2006, 2:00 PM by bobby14ro. 5 replies.
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  •  01-01-2006, 2:19 AM 86570
    neomtrxdude neomtrxdude is not online. Last active: 01/01/2006, 4:22 PM
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    Subject: 1311 Installation Error
    Still working on an installation error with AOE3, after receiving the MSXML2 publickeytoken yadayada that everyone is STILL having problems with. I removed all of the AOE3 registry values from HKEY LOCAL USER and HKEY LOCAL MACHINE as well as the registry entry for the Age of Empires III trial. Uninstalled Adaware 6.0, which for some reason people have claimed that programs like this even being installed can having something to do with installation problems, so that's gone. I removed and then installed once again MSXML4.0, and received an installation error during that. So then I looked up the problem, found it had to do with Windows Messenger. Removed Windows Messenger. Then MSXML4.0 installed.

    I tried the AOE3 installation once again, and this time I received the exact same error. Went through the steps I found over in a Heavengames thread here:
    http://aoe3.heavengames.com/cgi-bin/forums/display.cgi?action=ct&f=11,23770,,all

    Then as I was installing, it stopped on the art2.bar file from the 3rd disc. It gave a 1311 error regarding a .cab file from the 3rd disc. I looked up this problem on the forums here and an administrator from the forum had told someone else with the same error number that the error is mentioned in the FAQ. NO IT'S NOT. 1311 is not mentioned in the Age3 FAQ here on the forum, nor the 1.03 patch FAQ(which makes sense, considering this is only the GAME INSTALL!)

    Any assistance here would be greatly appreciated. I'll be calling Microsoft Tech Support tomorrow, but somehow I doubt they'll be able to help me, given this is Ensemble's game, and they know more about it than Microsoft does.
  •  01-01-2006, 11:08 AM 86773 in reply to 86570
    ES_Swinger ES_Swinger is not online. Last active: 09/20/2009, 8:46 AM
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    Last Post: 09-20-2009
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    Subject: 1311 Installation Error
    MS is actually the official tech support for this game, they would probably be able to help you much better. But, can you try manually pulling the art2.bar into your directory, then reinstalling?
  •  07-22-2006, 10:42 AM 246569 in reply to 86773
    bobby14ro bobby14ro is not online. Last active: 07/22/2006, 1:23 PM
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    Last Post: 07-22-2006
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    Subject: 1311 Installation Error
    I have the same error but someway diferent!!
    I uninstalled the game and i did't wait for it soo i closed it with ctrl alt delete :P!
    Then i deleted the aoe3 folder and i tried to install the game again!
    But when i run setup the installer want's to uninstall it !
    Ok fine i tried to uninstall it but i get the error 1331! it wont let me to install it!
    Can anybody gimee the uninstaller registry code??
    So i can delete it from regedit!!
    Soryy for the bad english!!
    PLs hurry!! [Edited on 7/22/2006]
  •  07-22-2006, 11:02 AM 246592 in reply to 246569
    ES_Swinger ES_Swinger is not online. Last active: 09/20/2009, 8:46 AM
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    Subject: 1311 Installation Error
    Try this" Copy the contents of the CD to the hard drive and run the installation from there by double-clicking the setup.exe file.

    Failing that, you could do a search through regedit and erase all references to age of empires 3 or age3.
  •  07-22-2006, 1:24 PM 246686 in reply to 246592
    bobby14ro bobby14ro is not online. Last active: 07/22/2006, 1:23 PM
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    Subject: 1311 Installation Error
    I tried it now!!Didn't work!
    What i realy need is the registry code for the uninstaller!
    I deledet all registries of age of empires 3 and age3 and aoe3 and it still wont let me install it!!
    Because the game wasn't properly uninstalled the cd thinks it is still installed on my pc !
    There is one registry that is doing this to my pc!
    I already had another problem like this and it worked after i found on the cd the code of the uninstaller for regedit!! [Edited on 7/22/2006]
  •  07-22-2006, 2:00 PM 246706 in reply to 246686
    bobby14ro bobby14ro is not online. Last active: 07/22/2006, 1:23 PM
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    Subject: 1311 Installation Error
    OH now it is working i had a program that checked and deleted all registrys, anyway thanks
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