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Last post 04-14-2012, 3:44 PM by ColePhusion. 25 replies.
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  •  08-22-2011, 1:40 PM 936584
    sotostsan sotostsan is not online. Last active: 22/08/2011, 7:19 PM
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    Subject: problem with product key
    i bought age of empires online from a store here in greece but when i open the game i sign in in games for windows and it says that i need a produkt key .... i type premium greek civilization code and it don't work and then i type exclusive in-game store code and again didn't work what can i do ...= / ?

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  •  08-22-2011, 1:47 PM 936589 in reply to 936584
    Ryz0n Ryz0n is not online. Last active: 05-08-2013, 6:31 PM
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    Subject: Re: problem with product key

    http://forums.ageofempiresonline.com/forums/thread/88652.aspx 

    Invalid product key in-game | Error 0x80070003 when entering LIVE product key in-game

    Anyone that purchased the retail version should note that the LIVE Access Code is NOT the same code as the one included in the box

    This error message occurs when the game fails to load your LIVE Access Code.  Please follow these steps to resolve this issue:

    1. Log into your Games For Windows Marketplace client.
    2. Click the Downloads tab.
    3. Click the icon for Age of Empires Online.
    4. Click View Game Keys.
    5. You will see a numerical code under LIVE access code. Enter this code when prompted in-game. 
        If this doesn’t work, follow steps 6-8:
    6. Search for Windows Update from the start bar and click Check for Updates.
    7. Run any necessary updates and restart your computer. 
    8. Run Age of Empires Online again.

  •  08-22-2011, 1:49 PM 936590 in reply to 936589
    sotostsan sotostsan is not online. Last active: 22/08/2011, 7:19 PM
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    Subject: Re: problem with product key
    i haven't download it via marketplace so there isn't in downloads tab

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  •  08-22-2011, 2:36 PM 936599 in reply to 936590
    Gibson  Gibson  is not online. Last active: 05-24-2013, 6:32 PM
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    Subject: Re: problem with product key
    sotostsan:
    i haven't download it via marketplace so there isn't in downloads tab
    than downlaod it via windows marketplace
  •  08-22-2011, 3:19 PM 936608 in reply to 936599
    Ryz0n Ryz0n is not online. Last active: 05-08-2013, 6:31 PM
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    Subject: Re: problem with product key
    you still have the marketplace and downloads tab.  start --> all programs --> Microsoft games for windows marketplace
  •  08-22-2011, 5:56 PM 936630 in reply to 936608
    sotostsan sotostsan is not online. Last active: 22/08/2011, 7:19 PM
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    Subject: Re: problem with product key
    i can't download the age of empires online :(

    Live And Let Die
  •  08-22-2011, 6:55 PM 936643 in reply to 936630
    Gibson  Gibson  is not online. Last active: 05-24-2013, 6:32 PM
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    Subject: Re: problem with product key
    sotostsan:
    i can't download the age of empires online :(
    gibson:

    please go here

    http://forums.ageofempiresonline.com/forums/

  •  11-15-2011, 10:02 PM 943863 in reply to 936643
    zxzALONEzxz zxzALONEzxz is not online. Last active: 11-15-2011, 10:02 PM
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    Subject: Re: problem with product key

    Can anyone help me please ? I'm in Asia and can't upgrade my account as premium in my game: Age of empires online. I want to upgrade my game for greek premium. Can anyone help me with the CD key or any code or Microsoft point ?

     

    I can't buy it with my PayPal, it won't allow my country. I've tried since over a month but can't find any way. I'm just an unlucky girl. Can anyone help please ? I can d some money to your PayPal, if you can make me premium for my Greek siv.

     

    Thanks in advance.

  •  11-16-2011, 12:40 PM 943889 in reply to 943863
    Ryz0n Ryz0n is not online. Last active: 05-08-2013, 6:31 PM
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    Subject: Re: problem with product key
    Unfortunately if you are not in a LIVE supported region there is no way at this time to monetize within the game.  There are some avenues being explored to allow more players to get into the game and purchase premium.  I don't have any additional details to provide at this time however.
  •  04-14-2012, 11:37 AM 954778 in reply to 936643
    ColePhusion ColePhusion is not online. Last active: 04-15-2012, 12:13 PM
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    Subject: Re: problem with product key
    gibson:
    sotostsan:
    i can't download the age of empires online :(
    gibson:

    please go here

    http://forums.ageofempiresonline.com/forums/

  •  04-14-2012, 11:37 AM 954779 in reply to 936643
    ColePhusion ColePhusion is not online. Last active: 04-15-2012, 12:13 PM
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    Subject: Re: problem with product key
    gibson:
    sotostsan:
    i can't download the age of empires online :(
    gibson:

    please go here

    http://forums.ageofempiresonline.com/forums/

    I'm having the same issue. 

    I've just installed all the most recent updates for Windows Update and reran the game.  Nogo.

    I've gone to my Games for Windows marketplace and when clicking on the marketplace tab it says "Great games, great prices:  Now on xbox.com". 

    I checked my Downloads tab and the only thing available is my Section 8 stuff, which is from awhile back.

     I went to the marketplace - http://marketplace.xbox.com/en-us/PC and can navigate to a screen with AOEO on it, but it lists the 12 addons and will allow me to purchase them, but it has no download button for AOEO itself.  Since I can't download or purchase AOEO itself, there's no way to get it into the download section of my marketplace.

    I then skipped over to the forums mentioned above.  The 'ageofempiresonline' forums. I was under the impression that "age of empires community" was all-encompassing as it has no post-designation (such as I, II, III or Online) and this subsection is actually "Age of Empires Online General, but I figured I'd try their forums anyway.

    It has less information than this one does. There are the same threads by people saying they can't see a download button, but zero answers from Mods or anyone else involved with GFWL with any kind of response except for one, but that's on how to receive a beta key via email.  This one response with that helpful hint that doesn't actually answer how to download it if you don't see a download button also recommends heading to the GFWL forums.

    "If you're having Games for Windows Live trouble, please check out these forums for help. "

    A search there for all things AOEO returns 3 threads. Crafting, special launch offers and buying ingame items.   Searching for Age of Empires Online returns one, which is a large group of people saying the game has been telling them they're banned and speculation that it's because the servers are down.  It's an old thread.

    Poking around there has lead to me being advised to go to the xbox forum...

     ...and to really take it all to the next level, the last recommendation was to come back HERE to search for answers.

    I can totally understand the frustration I'm seeing from people that are simply asking how to download the game to get the key only to be told either some flippant "click the download button!" type answer or being run around 4 different forums to find some elusive answer.

    With all that said, how do I download AOEO from this marketplace page

    http://marketplace.xbox.com/en-US/Product/Age-of-Empires-Online/66acd000-77fe-1000-9115-d8044d530fa3

    When for me there is no download button showing?  Because without that, apparently, I'm unable to play the game despite having downloaded it already.

  •  04-14-2012, 12:58 PM 954781 in reply to 954779
    Skid Skid is not online. Last active: 04-14-2012, 1:38 PM
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    Subject: Re: problem with product key
    Same exact problem.
  •  04-14-2012, 1:20 PM 954783 in reply to 954779
    jocf jocf is not online. Last active: 04-16-2012, 6:16 PM
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    Subject: Re: problem with product key

    Same exact problem as both skid and colephusion. I too have wasted hours looking for and applying 'fixes' that don't work. Simply put the AOE game does not appear on the marketplace so you cannot find your code with which to activate an account. Then when you try to download from the marketplace as stated as a fix there is no option to download the actual game, only the 12 addons.

    I have been pissed off to no end with this and it's one more nail in the GFWL coffin for me, I tried to get the game working via steam but once again you must use your GFWL ID. We need a fix asap.

  •  04-14-2012, 1:37 PM 954785 in reply to 954783
    Skid Skid is not online. Last active: 04-14-2012, 1:38 PM
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    Subject: Re: problem with product key
    The crazy part is that my machine is on the same network as my sons. those machines run through the same router.  My sons e-mail addresses, IDs and profiles are tied to their installs and everything works fine. I can use their IDs on my machine and everything works fine, the game is playable.  But I can't use my profile.  This means...it is not a networking or setup issue.  It is a profile issue.  If there was a way to manually download the game into the profile...it would work.  I went into marketplace and downloaded tinker.  Tinker was playable and the profile was updated with Tinker.  AOEO still does not show up in the profile...we need to be able to manually add AOEO to our profiles to fix this issue...
  •  04-14-2012, 2:32 PM 954792 in reply to 954783
    musketeer925 musketeer925 is online. Last active: 05-24-2013, 10:52 PM
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    Subject: Re: problem with product key

    I'm not sure if I misread your post, but if you can't simply find the download for the base game...

    http://ageofempiresonline.com/en/

    Then click "Play Free Now", which will give you the download.

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