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Last post 06-19-2012, 7:43 AM by C19. 17 replies.
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  •  06-11-2012, 2:26 PM 958815
    C19 C19 is not online. Last active: 08-30-2012, 3:05 PM
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    Subject: Lost All Account Info. MOD's PLS HELP ME

    I lost all my acount info when i tried to play AOE3 online again, i have sent my username and product ID to the emails which are mentoined around which were supposed to help me and recover my account. But Noone sent me a reply to recover my account. Can someone help me please

    "age3support@robotentertainment.com and age3support@microsoft.com" 

    i sent all the info several times but there wasnt any response??? 

     

     

  •  06-11-2012, 2:54 PM 958818 in reply to 958815
    C19 C19 is not online. Last active: 08-30-2012, 3:05 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    Also if mods check it out and help me would my citys and decks would be still there when my account gets recovered isnt it? cause i already created them before
  •  06-11-2012, 2:54 PM 958819 in reply to 958815
    Ryz0n Ryz0n is not online. Last active: 12-08-2014, 11:48 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    The second one is correct.  I'm going through the backlogs now from the last few weeks.  Its been rather backed up due to an office move recently.  Just hang in there, you'll get a reply.
  •  06-11-2012, 3:05 PM 958820 in reply to 958819
    C19 C19 is not online. Last active: 08-30-2012, 3:05 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME

    Ryz0n:
    The second one is correct.  I'm going through the backlogs now from the last few weeks.  Its been rather backed up due to an office move recently.  Just hang in there, you'll get a reply.

     

    Thank you very much Ryz0n, so my mail has sent to you isnt it? Cause some people said things about auto reply or smth. I hope i get it soon thanks again 

  •  06-11-2012, 3:09 PM 958821 in reply to 958820
    musketeer925 musketeer925 is not online. Last active: 03-13-2014, 9:15 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    There are no longer auto-replies.
  •  06-11-2012, 5:41 PM 958832 in reply to 958821
    Ryz0n Ryz0n is not online. Last active: 12-08-2014, 11:48 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    We're actually working on a new support ticket system that will have auto replies, however at this point in time there are not any.  I'm really hoping to get it implemented in the near future, it will be a huge plus for both myself and anyone contacting support.
  •  06-12-2012, 7:15 AM 958877 in reply to 958832
    C19 C19 is not online. Last active: 08-30-2012, 3:05 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    Still waiting for the email
  •  06-12-2012, 6:02 PM 958947 in reply to 958877
    C19 C19 is not online. Last active: 08-30-2012, 3:05 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    Seriously when someone is going to recover it??
  •  06-13-2012, 12:47 AM 958966 in reply to 958947
    Jerom Jerom is not online. Last active: 28 Dec 2013, 7:18 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    lol relax men it will take some days.

    [N3O] Jerom_the_brave
    http://www.youtube.com/user/N3OJerom?feature=mhee

  •  06-13-2012, 4:04 AM 958992 in reply to 958947
    Grandevous Grandevous is not online. Last active: 08-31-2013, 7:56 AM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME

    C19:
    Seriously when someone is going to recover it??

    Chill m8 


    Death will take you without a care for circumstance or timing; live life to the fullest without fear of death, or need to know why it chooses who it does - otherwise you are already dead.
  •  06-14-2012, 9:24 AM 959084 in reply to 958992
    C19 C19 is not online. Last active: 08-30-2012, 3:05 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    I've been waiting for days... :( 
  •  06-14-2012, 9:48 AM 959086 in reply to 959084
    musketeer925 musketeer925 is not online. Last active: 03-13-2014, 9:15 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    There is one person who moderates all of AoEIII -- the forums, the support emails, ESO, does server maintenance, and a ton more. Just be patient.
  •  06-17-2012, 5:51 AM 959409 in reply to 958815
    C19 C19 is not online. Last active: 08-30-2012, 3:05 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    Still no reply
  •  06-17-2012, 7:53 AM 959413 in reply to 959409
    Jerom Jerom is not online. Last active: 28 Dec 2013, 7:18 PM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME
    u have the smallest amount of patience of all people I know lol

    [N3O] Jerom_the_brave
    http://www.youtube.com/user/N3OJerom?feature=mhee

  •  06-17-2012, 8:58 AM 959415 in reply to 959413
    cam44 cam44 is not online. Last active: 02-21-2014, 5:51 AM
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    Subject: Re: Lost All Account Info. MOD's PLS HELP ME

    Jerom:
    u have the smallest amount of patience of all people I know lol

    Jeromibear has gud patience.

    I thawt him get mad wen i let dem huss get his longbows but he run to my fort like gud m8 and waited for me jans to killem dead.  Now dat paitence mehn.


    Go here to see why I am no longer active on the forums:
    http://www.ageofempires.com/Forums/yaf_postst227p6_Age-Community-Awards---WINNERS.aspx?=
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